How We Handle Website Information

What This Policy Covers

This Privacy Policy explains how Pallatus Health collects, uses, discloses, and protects personal information collected through this website and its web forms.

This page addresses information collected through the website. It does not replace any separate Notice of Privacy Practices that may apply to patient care records or protected health information maintained outside this website.

What Personal Information We Collect

• Contact information you provide, such as first name, last name, email address, and phone number.
• Consultation and referral details, such as who care is for, appointment preferences, patient name, patient location, insurance information, care-setting information, symptom information, and notes or messages.
• Career information, such as the role you apply for, preferred location, resume or CV upload, and application notes.
• Support-group registration information, such as selected group, timezone, preferred contact method, relationship information, loved-one-in-hospice status, and additional notes.
• Technical and usage information collected automatically, such as IP address, browser and device information, pages viewed, site interactions, referral source, UTM or ad-click parameters, and cookie or similar identifier data.

How We Use Personal Information

• To respond to inquiries and requests submitted through the website.
• To schedule consultations, review referrals, process job applications, and manage support-group registrations.
• To communicate with you about the request or service you asked us to handle.
• To operate, secure, monitor, and improve the website and its forms.
• To measure website performance, advertising effectiveness, and user engagement.
• To comply with legal obligations and protect our rights, users, and systems.

Who We Share Personal Information With

• Pallatus Health personnel and related operations involved in responding to your request.
• Service providers that help us host, operate, secure, and support the website and submitted forms.
• Analytics and advertising providers used on this website, including technologies associated with Vercel Analytics, Microsoft Clarity, Google Analytics, and Meta when enabled or configured.
• Professional advisers, regulators, law enforcement, or other parties when disclosure is required by law or needed to protect rights, safety, or systems.

SMS And Mobile Information

If you choose SMS as a preferred contact method or otherwise ask us to contact you by text, we may use your mobile number to send information related to your request, registration, or services.

No mobile information is shared with third parties or affiliates for their marketing or promotional purposes.

SMS consent and text messaging opt-in data are not sold or shared with third parties or affiliates for marketing or promotional purposes.

Cookies, Analytics, And Similar Technologies

This website uses analytics and similar technologies to understand site traffic, page performance, advertising attribution, and form activity. These tools may use cookies, pixels, session storage, or similar technologies.

Do Not Track And Third-Party Tracking

This website does not currently respond to browser Do Not Track signals.

Third parties that provide analytics, advertising, or embedded technologies may collect information about your online activities over time and across different websites or online services when their technologies are enabled on this site.

Reviewing Or Correcting Submitted Information

This website does not currently provide an online account or self-service portal for reviewing or correcting information submitted through web forms. To request an update or correction, contact us using the information below.

Security

We use administrative, technical, and organizational measures intended to protect information handled through this website. No method of transmission over the Internet or electronic storage is completely secure, so we cannot guarantee absolute security.

Changes To This Policy

We may update this Privacy Policy from time to time. When we make material changes, we will post the updated version on this page and update the effective date below.